CESS – Certificate in External Services Selection

Seeking external services is one of the biggest and riskiest decisions a Project Manager can make. BMTG Ltd has prepared this course to help delegates navigate through this process, dealing with everything from defining business requirements, to preparing an EOI (Expression of Interest), to preparing an RFP (Request for Proposal) to preparing evaluation methods. We explain generic terms and conditions and the process (clearly your organisation needs to seek localised legal / regulatory advice on this), Service Level Agreements, effective negotiating and monitoring of your selected solution / providers, we deal with issues such as ‘what should I outsource and what should I keep in-house' and finally, we discuss Team and Organisation Structures to manage the new environment successfully.